Terms of service
Terms & Conditions of Service
Welcome to Crispvale This digital boutique is operated by Crispvale. Throughout the site, the terms “we”, “us” and “our” refer to Crispvale. We offer this website, including all information, tools, and mindful services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from our collections, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”). These Terms apply to all users of the site, including browsers, customers, and contributors of content. Please read them carefully before accessing or using our website.
1. Online Boutique Terms By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence. You agree not to use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction (including copyright laws) while engaging with our Service. Transmitting any worms, viruses, or destructive code is strictly prohibited and will result in an immediate termination of your Services.
2. General Conditions & Security We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (excluding credit card information) may be transferred unencrypted across various networks. Please be assured that your credit card information is always securely encrypted during transfer. You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the Service without express written permission from us.
3. Accuracy & Timeliness of Information While we strive for perfection, we are not responsible if information made available on this site is not entirely accurate, complete, or current. The material on this site is provided for general information and should not be relied upon as the sole basis for making decisions. We reserve the right to gently modify the contents of this site at any time.
4. Modifications to Service & Pricing Prices for our finely crafted products are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part thereof) without notice at any time, and we shall not be liable to you or to any third-party for any modification, price change, or discontinuance.
5. Our Mindful Collections (Products & Services) Certain pieces may be available exclusively online and may have limited quantities. These items are subject to return or exchange only according to our Mindful Returns Policy. We have made every effort to display the colors and intricate details of our jewelry as accurately as possible, though we cannot guarantee your monitor's display will be completely precise. We reserve the right to limit the sales or quantities of our products to any person or geographic region. All product descriptions and pricing are subject to change at our sole discretion.
6. Account & Billing Integrity We reserve the right to lovingly refuse or gently limit any order you place with us (for example, limiting quantities per person or per household). This helps us prevent unauthorized reselling and ensures fair access to our collections. You agree to provide current, complete, and accurate purchase and account information, gently updating your details as needed so we can seamlessly complete your transactions and contact you if necessary.
7. Optional Third-Party Tools We may provide you with access to third-party tools (such as shipping trackers) over which we have no control. You acknowledge that we provide access to such tools ”as is” without any warranties. Your use of these optional tools is entirely at your own risk.
8. Third-Party Connections Certain content or services may include materials from third-parties. Links on this site may direct you to third-party websites not affiliated with Crispvale. We are not liable for any harm or damages related to transactions made in connection with any third-party websites. Please review their policies carefully.
9. Community Feedback & Submissions If you send us creative ideas, suggestions, or other materials (collectively, 'comments'), you agree that we may flawlessly integrate, edit, copy, publish, and use them in any medium without restriction or compensation. We may, but have no obligation to, monitor or remove content that we determine to be unlawful, offensive, or otherwise objectionable. You are solely responsible for the accuracy and respectfulness of your comments.
10. Your Privacy Your submission of personal information through the boutique is securely governed by our Privacy Policy.
11. Errors & Omissions Occasionally, there may be typographical errors, inaccuracies, or omissions regarding product descriptions, pricing, shipping charges, or availability. We reserve the right to correct any errors and to update information or cancel orders if any details are inaccurate at any time without prior notice.
12. Mindful Conduct (Prohibited Uses) To maintain a safe and elegant environment, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform unlawful acts; (c) to violate any regulations or laws; (d) to infringe upon intellectual property rights; (e) to harass, abuse, or discriminate; (f) to submit false information; (g) to upload malicious code; (h) to track personal information of others; (i) to spam or scrape; (j) for any obscene purpose; or (k) to circumvent security features.
13. Disclaimer of Warranties; Limitation of Liability We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free. You expressly agree that your use of the service is at your sole risk. The service and all products delivered to you are provided 'as is' and 'as available' for your use, without any representation, warranties, or conditions of any kind, either express or implied.
In no case shall Crispvale, our directors, employees, affiliates, or suppliers be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, or consequential damages of any kind (including lost profits or data) arising from your use of the service or any products procured using the service. (Where certain jurisdictions do not allow the limitation of liability, our liability shall be limited to the maximum extent permitted by law.)
14. Indemnification You agree to indemnify, defend, and hold harmless Crispvale and our affiliates, partners, and employees from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to your breach of these Terms of Service or your violation of any law.
15. Severability In the event that any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms without affecting the validity of the remaining provisions.
16. Termination These Terms are effective unless and until terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our Services. If we suspect you have failed to comply with any term, we may seamlessly terminate this agreement at any time without notice, and you will remain liable for all amounts due up to the termination date.
17. Entire Agreement These Terms of Service and any policies posted by us constitute the entire agreement between you and Crispvale, superseding any prior agreements or communications.
18. Governing Law These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Hong Kong.
19. Policy Updates We reserve the right to playfully or necessarily update, change, or replace any part of these Terms of Service by posting updates to our website. It is your responsibility to check our website periodically. Your continued use of our digital boutique constitutes acceptance of those changes.
20. Connect With Us Questions regarding our Terms of Service should be directed to our Client Care team at: support@crispvale.com.